Homepage » DLL Q & A

Windows 7 Freezes Even After Applying Hotfix KB2265716

Download Now


AJ HORNE asked on March 13, 2013. Status: Answered & Closed.

Windows 7 Freezes Even After Applying Hotfix KB2265716

» This has started in the last 2-3 weeks; sometimes its a few minutes after startup, others after its been up for a while. Sometimes while in changing sites in Internet explorer, others when i've just closed explorer and have nothing running. i have run the windows 7 memory diagnostic which was clean and installed hotfix KB2265716. Freezes are not as frequent, but still happen.

Best Answer

» The hotfix KB2265716 is not available for free download and not included in Windows updates yet as Microsoft claims it's not fully tested yet. So if you request and install it please be advised that you do this AT YOUR OWN RISK. "This issue occurs because of heavy group policy use and the presence of SCOM causing a deadlock condition between the Lsass.exe process, the Redirected Drive Buffering Subsystem (Rdbss.sys) driver, and the Winsock kernel." The patch is supposed to be officially included in Windows 7 SP1.

To state it clearly: I recommend updating drivers and installing all Windows updates before applying this patch. If you really want to try it, then I recommend doing a backup of your data before or preparing a system snapshot image.

The exe file runs programs, it is thus one of the most useful types of files, but this also makes it potentially harmful. It can be used as a carrier for viruses(PWS:Win32/Bissldr.A) or other malicious programs. If one clicks on a malicious exe file, over the next several hours or days the computer might become unstable. Often the user does not relate the problem back to the cause and attributes it to other factors, such as the need to defragment or replace a disk. Personal information or password keystrokes might be handed over to an unknown website without knowledge of the user, or the machine might delete its own files and crash altogether. Any of these scenarios and more can be set in motion by simply clicking on a 'bad' exe file.

Sometimes, the installation of a program or a driver can cause an unexpected change to your computer or cause Windows to behave unpredictably. Usually, uninstalling the program or driver corrects the problem. If uninstalling does not fix the problem, you can try restoring your computer's system to an earlier date when everything worked correctly.

For all the .exe and .sys files related problems caused by adware, worms, viruses, Trojan, spyware and malware, such as slow pc, high usage of CPU/memory, system crashes and so on, DLL Suite will be the best solution for you to troubleshoot and remove the exe virus infection automatically.

DANIEL FIGUEIREDO replied on March 19, 2013

All Answers:

  1. ARMAND MICHELS replied on March 13, 2013: » I also applied the hotfix to stop a brand new Dell 6500 Win7 Ultimate from freezing. The computer now freezes twice a week instead of twice a day. This is really still a problem though since my users are not constantly saving their work every 2 mintues.

  2. SHERYL LATREILLE replied on March 13, 2013: » Well for me its actually all a bit moot now as my Mboard gave up after 8 years good service, so i invested in a new base unit with 64 bit Win7 home premium pre-loaded. No issues with freezes on this one.

    So far any way, but thats the kicker about "random" isnt it? good luck with resolving this.

  3. J ARMSTRONG replied on March 14, 2013: » t's now over a week since I've installed KB2265716 hotfix. I can confirm that it really helped in my case. Since I've installed it I did not have any single freeze.

    Caution: I still recommend everyone experiencing crashes or freezes first to update all drivers, check event log and run memtest to verify that everything else is really running well. Microsoft did not release the hotfix via Windows Update due to a (unknown) reason. Maybe it can cause some compatibility issues in specific configurations. The hotfix is supposed to be officially included in Windows 7 SP1 which is supposed to be released soon.

  4. WILLIAM PIERANGELINO replied on March 15, 2013: » Same problems here. New laptop, no other software installed; 3-4 times a day random freeze of the laptop and additional bluescreens with error: BUGCODE_USB_DRIVER.

    When I disable everything in Msconfig and disable Bluetooth in the Bios the freezing stops, but still have the bluescreens. If I use the onboard cam the frequency of bluescreens increases. I suspect the whole thing could be USB-related.

DLL Q & A You Might Like:

  1. Classpnp.sys Starting Windows Error »
  2. Microsoft Updates Cause Automatic Playing »
  3. Right Hotfix For Blue Screen Of Death »
  4. System Hanging And Auto Restart Blue Screen »
  5. How To Troubleshoot And Solve Blue Screen 0x000000F4 »
  6. Problem Event Name BlueScreen 0000000000000003 »
  7. Windows 7 Out of Drive Space »