MARIANNE BROWN asked on February 18, 2013. Status: Answered & Closed.
» Everytime i start the computer i get an error box saying: C:\Users\Andreana\AppData\Local\ocagolog.dll. how do i fix it?
Perform some scans for malicious software, then fix any remaining issues. It could be from a malicious software removal or an uninstalled application. The entry may have a curious looking name since it was probably generated at random when the malware(Trojan:Win32/Ransom.OQE) was installed. If you search your system for the referenced file, you may not even find it.
Windows is trying to load this file but cannot locate it since the file was mostly likely removed during a scan for malicious software. However, an associated orphaned startup parameter or registry entry remains and is telling Windows to load the file when you boot up or login.
You need to remove the referenced entry so Windows stops trying to load or run the file. It may or may not be in the registry but you can find it. Autoruns will find the item no matter where it is. You need to be sure to fix the problem and not just fix the symptom of the problem by simply relieving your system of the displaying message - that is not a fix.
If you just locate and uncheck the item in msconfig, that disables the item but does not remove the reference to the bogus startup item from your computer. The msconfig program is not a startup manager, it is a troubleshooting tool. Disabling things in msconfig to put a stop to the messages and thinking your problem is resolved is short sighted and leaves behind a sloppy XP configuration. Merely disabling the display of a startup error message should not count as a "solution" to the problem.
Give a shot to DLL Suite, which is a comprehensive dll error fixer. Download DLL Suite, install and run > Click Dashboard menu and > Click Scan DLL Errors button > Click Fix DLL Errors button after the scan. And all the problems with dll file are fixed. And it is useful dll file library for you to download any dll file free and safe.
MITCHELL MORGAN replied on February 24, 2013
- GREGORY STONGE replied on February 18, 2013: » Unable to get a hit of ocagolog.dll by googling. That means that is almostcertain it's malware. Did your anti-virus or anti-spyware program recently remove something? If so, this is probably why you are getting the message. It's aleftover remnant of the malware.
- MISS CERINA replied on February 19, 2013: » There are very few .DLL files that should be loaded from the C:\WINDOWS folder and that is not one of them. If you can't find a good explanation for the file name in a Google search, chances are good that your system is now or has been infected with malicious software.
A "Cannot find...", "Cannot start..., "Cannot load...". "Could not run..." Cannot run" "Error loading..." or "specific module could not be found" message at startup is usually related to malware that was set to run at startup but the referenced file(s) has been deleted after a malware scan leaving behind a registry entry or startup item pointing to a file that does not exist.
- MATTHEW BRAJKOVICH replied on February 20, 2013: » You can also use Autoruns to find the leftover startup item no matter where it is hiding. Autoruns does not install anything on your computer. It will display all of the startup locations where the reference might be so you can disable it or delete it completely.
When Autoruns is finished scanning your system, it will say "Ready" at the bottom left corner. Autoruns can be a little intimidating at first if you have never see it before since it displays a lot of information. You are really only interested in a couple sections.
- MARIANNE BROWN replied on February 21, 2013: » That worked like a charm. I’ve runned the regsvr32 /u cmd line. just like you mentioned, the registry serach did not work.
Autoruns, was fast and easy to use. It did the job greatly.
- DAVE PERRY replied on February 23, 2013: » I would suggest you to place the computer in a clean boot state and troubleshoot the issue then check if it helps. You can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
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