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Several Programs Crash When Contacting Internet

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DENNIS OBRIEN asked on March 3, 2013. Status: Answered & Closed.

Several Programs Crash When Contacting Internet

» Some programs (for example: IE 9.0.12, Livemail 2011, and Adobe Shockwave installer) crash as soon as they attempt to contact the internet and the X has stopped working dialogue is displayed. Programs such as IE (set to blank home page) that do not automatically contact the internet on launching are fine until I perform an action that requires connecting to the internet whereupon they crash.

Best Answer

» EXE files allow users to launch programs without needing additional software on the user's computer special software. The exe file is one of the most useful types of files precisely because it runs programs; however, it can be used as a delivery system for viruses or other malicious programs. Viruses often reside to .exe files, which are then re-named to resemble common software packages. They can be running in the background, infecting or compromising the computer. A file whose name ends in ".exe" is really a program that when opened causes the operating system to run the program. It is very important to scan an EXE file before opening it, and you should never open an EXE file if you don't know or trust its source.

Malware bundles itself with legitimate software, or in Trojans, which will disguises itself as a normal exe file or program to trick users into downloading and installing it. Computers that are infected with malware/virus (Trojan:WinNT/Darkshell.C) can exhibit any of the following symptoms: Increased CPU usage; Appearance of strange files, programs, or desktop icons; Slow computer or web browser speeds; Problems connecting to networks; Freezing or crashing; Modified or deleted files.

In case of a virus infection, personal information or password keystrokes might be handed over to an unknown website without knowledge of the user, or the machine might delete its own files and crash altogether.

The safest and quickest approach, without being bothered to reinstall Windows, is to use a professional repair tool DLL Suite, which has a built-in feature of fixing exe virus infection.

PAUL MUSCLOW replied on March 8, 2013

All Answers:

  1. SAMI FARHAT replied on March 3, 2013: » If a program is not responding, it means the program is interacting more slowly than usual with Windows, typically because a problem has occurred in the program. If the problem is temporary, and if you choose to wait, some programs will start responding again. Depending on the options available, you can also choose to close or restart the program.

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

  2. DENNIS OBRIEN replied on March 3, 2013: » As this is happening with several programs from different manufacturers it seems more likely to me that this continuing issue is an problem with Windows rather than several different programs (including installers run within minutes of first being downloaded) all developing a serious error in a very short period.

  3. SHARON LEE replied on March 4, 2013: » You may want to check for any virus/malware. Have a look at this site for some good information/instructions. This site will show you some methods of checking that you may not have thought of (yes, I do see that you said you checked...but not with what or how). Some viruses do manage to hide themselves VERY well from A/V programs.

  4. DOUGLAS IMSCHWEILER replied on March 5, 2013: » You may run Windows Defender Offline tool. Refer the following link for more information on the same:

    What is Windows Defender Offline?

    Windows Defender Offline: frequently asked questions

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

  5. DENNIS OBRIEN replied on March 6, 2013: » My computer had no infections. I finally traced the issue to corruption of kernelbase.dll.

    As no infections were found by any virus scanners it appears an update/legitimate installation must have glitched. Replacing my user profile did not work so, I undertook a repair install of Windows 7.

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