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Right Hotfix For Blue Screen Of Death

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ANDREW DAVIDSON asked on March 13, 2013. Status: Answered & Closed.

Right Hotfix For Blue Screen Of Death

» My computer running windows 7 home refused to start. After disabling cashing in bios I could start it in safe mode. Google found an article, recommending a hotfix for 0x00000050. MS recommends checking with microsoft first. But they want money, my ID is expired.

Best Answer

» 0x0000007E error & 0x00000050 error occurs in Windows 7 and Windows Server 2008 R2. These errors append when you remove the USB video device or when you are shutting down the Windows 7 or Windows Server 2008 R2. This error shows because of removing the USB video device from the system. Microsoft received many complain from all over the world regarding this error. After receiving complains Microsoft started working on these errors. Microsoft launched the Hotfix to error these errors. This Hotfix named KBA979538. This hot fix removes the error from the system.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only a specific problem. Apply this hotfix only to systems that are experiencing the problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

When there is a virus/Trojan(Trojan:Win32/Dembr.A) infection for Blue screen of death(BSOD), firstly run an antivirus scan and remove it. Then use DLL Suite to fix the associated dll file errors, such as dll file missing or a broken linkage.

THOMAS FRIZZELL replied on March 19, 2013

All Answers:

  1. ALVIN CORDEIRO replied on March 13, 2013: » go to this site:

    Click on the link "View and request hotfix downloads ", select the platform (x86 or x64) and type in your email twice and type in the captcha ad click request hotfix.

    After 1 minute you have an email with the link to download an exe. Use the password which is included inside the email to extract the update. Install the update and reboot, now look if the issue is fixed.

  2. ANDREW DAVIDSON replied on March 14, 2013: » I followed your instructions:

    1. Downloaded from the exe 405249_intl_i386_zip.

    2. Unzipped it to Windows 6.1-KB976527-x86

    3. Tried to run it.

    However it did not install, instead I got:" The update is not applicable to your compute r"

    My computers OS is windows7 home 32bit.

  3. DAVID SWANSON replied on March 14, 2013: » That it will not install means the condition it is designed to fix is not present on your system, not WFPcallout driver issue. Another method is not use 3rd party firewalls, stick with the much more compatible Windows Firewall. Low cost 3rd party software firewall as just problems waiting to happen, its not if, its when.

  4. ELAINE ALMEIDA replied on March 16, 2013: » Try running BlueScreenView - maybe you ran Disk CleanUp and removed the minidumps though the folder still should be there - may be it is hidden.

    Start - Computer OR Windows Explorer - Tools - Folder Options - View tab - check Show Hidden Files and Folders - APPLY / OK You may need to uncheck Hide Protected System Files- APPLY / OK

  5. ANDREW DAVIDSON replied on March 18, 2013: » I think I figured out why the 41 error occurred. I unplugged the computer.

    According to the time stamp the error occurred about one hour after I began trying to start the computer.During that hour the computer froze many times at the "broken e screen". So I unplugged it each time and started over. After one hour, the computer finally worked, but I did not realize it and unplugged it one more time too often.

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