SHIRISH PURANIK asked on March 1, 2013. Status: Answered & Closed.
Entry Point ConvertToGlobalHandle In KERNEL32.dll Missing
» I just bought a new computer with Windows 7 and keep getting a popup error message from Searchprotocolhost stating that the entry point ConvertToGlobalHandle in KERNEL32.dll is missing.
One of the most common example of the function of DLL files is to check the space in your system. Whenever, an exe file is initiated, it can call a DLL file to check whether the necessary space is available in your hard drive. It will also check if any similar code already exists in the system and then helps the exe file to only write the source code which is necessary in the system. In a nutshell, it helps in performing an executable program it's task and makes your system more efficient by only copying what is necessary.
DLL file is not a harmful file but a part of your system. Take note that it is not a virus(Worm:Win32/Vobfus.DA) but an error. So you must never delete any delete any DLL file thinking it's the cause of your problem. DLL error usually happens because there might be some DLL files which are missing or they are not placed in the proper directory. It might have happened because of uninstalling any software which removed the DLL files along with it.
You might be able to fix this problem by downloading the DLL file and placing it in the correct directory. But every time you have some DLL files corrupted or missing, you have to search for it, follow the instructions and place it in the correct directory. Why don't you take an easier and permanent solution for this problem.
So give a shot to DLL SUITE, and it can make you hassle free in dealing with a kernel32.dll missing or something like that.
ARESDESMARIE ROSELL replied on March 6, 2013
- KIM SEARFASS replied on March 1, 2013: » If you are getting this behavior with a new system, your best bet may be to contact the system maker for assistance.
Else, consider running SFC/SCANNOW, and chkdsk. You need to run each of those commands from an elevated command prompt. That will enable you to run the command, and check the output.
- SHIRISH PURANIK replied on March 2, 2013: » Ran them both from the elevated command prompt but didn't help. It seems like the error message only appears when Outlook (2003) is open, so the problem may be with it. Never had the problem with Outlook 2003 on XP, so not sure whether the problem is with Windows 7, Outlook 2003, or somewhere else.
- KIM SEARFASS replied on March 3, 2013: » What was the output of SFC? What about CHKDSK - did it report that there were problems that it couldn't fix because it was run in read-only mode?
Searching for ConvertToGlobalHandle and Outlook suggests this problem is related to Outlook, and has been around for a number of years. I haven't run into anything that suggest a ready resolution, however; in one case, an OS and Office reinstall resulted in the same behavior.
- ROBERT BASSOLINO replied on March 4, 2013: » The idea would perhaps be to set a filter in Procmon - operation is process start then include - and note the timestamp of that operation for any searchprotocolhost.exe, that starts after you launch outlook and around the same time you get the message. Then clear the filter and check for other events around that same timestamp that may seem related. Hard to tell what that may be, but something might stand out.
You could also capture a dump of searchprotocolhost.exe, while the referenced message was active.
- SHIRISH PURANIK replied on March 4, 2013: » I no longer have the "ConvertToGlobalHandle" problem. Totally uninstalled Office Pro 2003 and reinstalled it and that message has not reappeared.
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