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Ehrecvr.exe Appears To Be Using 50% of CPU

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Ehrecvr.exe high CPU

RICHARD ROWLAND asked on January 23, 2013. Status: Answered & Closed.

Ehrecvr.exe Appears To Be Using 50% of CPU

» In the past couple of months, ehrecvr.exe appears to be using 50% of my processor, slowing it right down. It will not allow me to uncheck it from the Start menu, saying I need to contact the Administrator; however, I am the only person who uses the computer and it is not on a network. I have checked the computer fully with Norton Utilities and there are no major problems showing. Any ideas please?

Best Answer

» The factors that contribute to high CPU usage and slow performance are varying. The problem may stem from hardware failure or software error or both. In order to diagnose the problem accurately, it's a good to know the common causes of high CPU usage so you might better identify the root cause. Constant, high CPU usage is not normal. If your computer performs slowly and displays a high CPU usage percentage in the task manager, there is an underlying problem that is causing the processor to run at such an extreme speed. Diagnostic troubleshooting is required to accurately identify the problem

One of Common Causes of High CPU Usage is exe virus infection. EXE files allow users to launch programs without needing additional software on the user's computer special software. The exe file is one of the most useful types of files precisely because it runs programs; it can be thus used as a delivery system for viruses or other malicious programs. Viruses(Backdoor:Win32/Delf.CE) often reside to .exe files, which are then re-named to resemble common software packages, consuming a lot of cpu.

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EARTHA HAWKINS replied on January 29, 2013

All Answers:

  1. BARRY BRADY replied on January 23, 2013: » Do not set to Manual or it will start again for various reasons, reboot and see how things look when it is Disabled, and if there are problem with videos, etc., do a little more troubleshooting. If there is a problem, you can Enable it again and continue troubleshooting.

    However, Googling report possible malicious software so it would not hurt to:Perform some scans for malicious software, then fix any remaining issues:

    No matter what else you are using for malicious software protection, do this:Download, install, update and do at least one full scan with these free malware detection programs Hit Malware. It can be uninstalled later if desired. Reboot your computer and troubleshoot remaining issues.

  2. RICHARD ROWLAND replied on January 23, 2013: » Using the 'run' command 'services.msc', I can locate the Media Centre receiver and apply a 'stop' to it but when I reboot, the process is enabled again.

    Using the 'run' command 'msconfig/StartUp, I can locate ehrecvr.exe but when I try to end the process, I am told, "An access denied error was returned while attempting to change a service. You may need to log on as administrator to make specified changes".

    When I access the Processes through the Task Manager and try to 'end the process', I am told that "Terminating a process can cause undesired results including loss of data and system instability. The process will not be given a chance to save its state or data before it is terminated. Are you sure you want to terminate the process? Yes/No"

  3. BARRY BRADY replied on January 23, 2013: » it is important to understand that Norton doesn't know everything. If Norton says your system is clean, I interpret that to really means that Norton didn't find anything it knows about. I used to like Norton pretty good, and I know some folks love their Norton but it is shortsighted to use only one scanning product.

    No single AV software seems to know about everything so it is prudent to use more than one to get the best coverage.

  4. CLIFFORD MORIYAMA replied on January 26, 2013: » Method 1: Follow these steps and check if that helps.

    Step 1: Boot the computer in safe mode and check if the issue persists. Refer the following link to boot the computer in safe mode. Step 2: If the issue does not occur in safe mode then, start the computer in clean boot to check if any third party program is causing the issue.

    Note: After you have finished troubleshooting, follow ‘Steps to configure Windows to use a Normal startup state' to boot to normal mode.

    Method 2: I would suggest you to perform SFC scan and check if it that helps.

  5. RICHARD ROWLAND replied on January 29, 2013: » Thank you for your prompt response. The PC will not boot up in safe mode; using F8, the only option available on the Boot menu is 'select a boot first device'. I select the hard disk and 'enter' and then the computer boots up as normal.

    On normal boot up, and using sfc.exe via the 'run' command, nothing happens. The response 'unable to find' occurs when entering sfc/runnow, scanonce or sfc/boot in the 'run' command.

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