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Can't Run Any Anti-virus Softwar After Infection

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LINDSAY PRIDER asked on March 12, 2013. Status: Answered & Closed.

Can't Run Any Anti-virus Softwar After Infection

» I still can't run anti-virus software and my computer is currently in Safety Mode with Networking.

Best Answer

» EXE files allow users to launch programs without needing additional software on the user's computer special software. The exe file is one of the most useful types of files precisely because it runs programs; however, it can be used as a delivery system for viruses or other malicious programs. Viruses often reside to .exe files, which are then re-named to resemble common software packages. They can be running in the background, infecting or compromising the computer. It is very important to scan an EXE file before opening it, and you should never open an EXE file if you don't know or trust its source.

As the exe file is often used, you can highly expect a virus/Trojan(Trojan:Win32/Comame) attack. Should your computer has been infected with exe virus, the most common symptoms of .EXE file errors are slow PC speed, high CPU/Memory usage, system freezing and crashing. The safest and quickest approach, without reinstalling Windows, is to use a professional repair tool. It is for this purpose that DLL Suite is released. DLL Suite allows our users to get rid of the exe virus infection annoyance once for all, just because it has a special feature of Fix EXE Virus. This feature can do away with exe virus infection related problems mentioned above; you simply do as follows:

Download DLL Suite, install and run > Click Dashboard menu and > Click Scan DLL Errors button > Click Fix DLL Errors button after the scan. And all the problems directly associated with .exe file are fixed, because of the built-in feature of Fix EXE Virus in the Dashboard menu.

DLL Suite also has another menu MS Tools, which allows for free download of all useful Windows maintenance tools for your PC. You can download the Registry Editor to clean up the registry, thus to streamline your system and keep it under control.

ALFRED HARDING replied on March 18, 2013

All Answers:

  1. ALEXANDRE CAMPOS replied on March 12, 2013: » Since your scan of MalwareBytes could not finish you should try again in safe mode. It will do better in your case, see below:

    Try to boot your system into Safe mode:

    Restart your computer if it is powered on.

    Press and hold F8 key after your computer initially powers on.

    Once you see the Advanced Boot Options menu (or hear a beep) you can stop.

    Use the up/down arrow keys to highlight your selection.

    Select Safe Mode with Networking and press Enter.

    You should see drivers loading, this may take a few moments.

    You should then be at the Welcome Screen.

    Logon to your computer using an account with Administrator privileges.

    Now you should download (free) MalwareBytes from here: install, update then do a scan of your system in safe mode, to make sure it is indeed clean! Once the scan is done delete anything it finds. Then simply reboot your PC to see if your issue has been resolved!

  2. BASIM ABUSHARIF replied on March 13, 2013: » You may also want to try a free trial of Hit Malware. Before downloading Hit Malware, uninstall whatever anti-virus program you are currently using (because installing and running two at the same time can cause conflicts, freezes, and all sorts of problems). Once you've uninstalled your current AV program, download, install, update, and scan using Hit Malware. I think you might be amazed at how much it finds that the other software missed. Once complete, uninstall Hit Malware and re-install your current AV program (unless you decide to switch which I did when I first tried it about 4 years ago).

  3. LINDSAY PRIDER replied on March 14, 2013: » I have completed this entire process, Hit Malware has found Trj/Zlob.KH and Trj/CI.A. The scan has removed the files. Sofar, Hit Malware is the only AV that I have been able to install and run!

  4. JAMES SMITH replied on March 15, 2013: » But I suspect that the major culprit is still on your system and still defending itself from attack - it might be a boot/BIOS virus and I don't know how to get at one of those - even a clean boot won't clear it out if that's what it is. If you can get some of these to work and they find and remove some infections, try some of the earlier ones that didn't work again and maybe just maybe one of them will eventually get to it.

  5. JAMES SMITH replied on March 16, 2013: » If you don't have a Vista OS disc see below: Download the ISO file at the supplied link below, and make a Bootable Disc from it. Follow the instruction listed on the website. Link:

    Please Note: It makes a very good repair disc. You can do a Startup Repair, System Restore, etc. from it. It is not a reinstallation disc! Try this: Active ISO Burner if should you have any problems with the one provided in the NeoSmart link/website. It is much easier to use. Try to burn your ISO with this software. Link:, let us know if this helps you get your disc made and your Windows Fixed!

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