LUCAS ZIMMERMANN asked on January 8, 2013. Status: Answered & Closed.
Bsod With Igdkmd64.sys Error
» i am running windows 7 pro sp1 64 on a lenovo w520. i have been getting bsod with a igdkmd64.sys a couple times a day. i have run the memory test on my computer, which is fine. and have updated all software and drivers from windows and lenovo. has anyone had experience with a solution to this. the computer crashes typically when i am working on graphics programs, creative suite.
With all the possible reasons for the BSOD ranging from software to hardware, hardware drivers or viruses/malware (Backdoor:Win32/Venixol.A), it is very difficult to list a precise set of instructions for every possibly BSOD. Don't be panic about it. Here is a simple way for you to repair blue screen, provided that you have already downloaded DLL Suite, which is a professional dll file error fixer.
As we know, files with .sys extension also belong to dll files, its error is closely related to other dll files, any change or damage to them may lead to BSOD
DLL Suite is able to fix BSOD caused by sys extension file error, just because DLL Suite has built-in driver files, and it can replace the failure driver's file which causes the blue screen of death; it can also remove the virus/malware infection at the same time.
Click DLL Suite's Dashboard menu > Click Scan DLL Errors button > Click Fix DLL Errors button after the scan, and the blue screen of death or any other sys file related error will be repaired automatically. With the help of DLL Suite, it is much easier to fix BSOD and other errors due to the damaged .sys file.
DANTE VACCA replied on January 16, 2013
- DARLA ZEIGLER replied on January 8, 2013: » the file igdkmd64.sys could be the Intel Graphics driver. Did you try to download the drivers directly from the Intel web site? If not, try to use this link: http://www.intel.com/p/en_US/support/detect
- LUCAS ZIMMERMANN replied on January 9, 2013: » most of the blue screens have been igdkmd64.sys but there have been a couple nvlddmkm.sys.
they started happening soon after i installed all software and updated all drivers and started using the computer. i bought it new this past summer. i dont think the issues have anything to do with overheating (they have happened just a few minutes into using the computer).
yes, it is a thinkpad w520. it is under warranty and i have contacted them and they said it may have to do with a recent windows update... they didnt sound too knowledgeable about the issue.
i have tried updating the bios as well, with no improvement.
- ROBERT BARKER replied on January 9, 2013: » I have had exactly the same problem since day 1 when I purchased my Lenovo Thinkpad. It is SOO annoying, and when I've contacted Lenovo about this they continually give me the run around (run this,test that, install this, install that) yet nothing seems to fix it. The best solution Ive been given is to re-install windows which I've done about 4 times now ( once a month, not bad), which does fix it temporarily.
I have an L420. I'll be following this thread very closely for further ideas on the error, as I've tried all the options mentioned already too.
- LUCAS ZIMMERMANN replied on January 11, 2013: » i wish i had better news for you. even with the graphics card update and a windows re-install, my gpu was always locked at 100% (as viewed in the power manager i believe). lenovo replaced the hard drive and motherboard, and i reinstalled windows again, and the problem continued (and a new problem started where it would not go to sleep when i closed the lid). lenovo said they would arrange a replacement unit for me, but then my contact person there disappeared. i contacted mark_lenovo on the lenovo forums (who is incredible!) and he arranged a refund for me. i have a dell now that is a little less powerful, but the support has been much better and the problems much less.
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