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Blue Screen Ntkrnlmp.exe STOP 3B c0000005

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EDGAR MORALES asked on January 15, 2013. Status: Answered & Closed.

Blue Screen Ntkrnlmp.exe STOP 3B c0000005

» I've been having issues with blue screens lately and it isn't isolated to the ntkrnlmp.exe BSOD. Probably caused by: ntkrnlmp.exe (nt!ExpInterlockedPopEntrySListFault16+0). Any assistance would be greatly appreciated.

Best Answer

» NTKRNLMP is "NT KeRNeL, Multi-Processor version". This file is the most important one in the entire OS, seeing as it contains the vast majority of its low-level internals. BSODs frequently occur due to ntkrnlmp, but that's because it was dealing with bad data at the time of the crash.

My impression is that you've got a hardware problem. There are at least 5 or 6 different crash patterns, and they're all fairly exotic. It's possible that some of them have software causes, but that's not what you should focus on in the suspected presence of bad hardware.

The fact that it also used to crash under Vista is telling. The fact that it doesn't happen when you remove some of the RAM virtually seals it - this is a hardware issue and continued looking at minidumps or BSOD info will not be particularly useful.

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LEONARD BRENT replied on January 22, 2013

All Answers:

  1. YOUNG LEUTWYLER replied on January 15, 2013: » HIDPARSE.SYS, ntfs.sys and nvlddmkm.sys your videocard drivers are crashing. The ntfs.sys stop error 0x00000024 can be a sign that the files or the hdd is corrupt. Which may or can mean you may have to replace the hard drive.

  2. EDGAR MORALES replied on January 16, 2013: » I've replaced the HDD and I'm still getting blue screens. These are the three recent dumps. I really do appreciate the assistance, I don't know where else to go. I've attached the dumps to this reply below:

  3. ROBERT MARTIN replied on January 16, 2013: » I wonder if it has something to do with the CPU being a core. Some AMD CPU's seem to have probs in Win7 and 8. Some of the posts/searches in Google say some AMD CPU's can have faulty cores. And most of them crash while playing games.And this is why they crash windows. Is the latest BIOS on this? Can you change the amount of cores on that CPU while using windows/playing games?

  4. EDGAR MORALES replied on January 17, 2013: » I've just found out something significant. I've been doing Windows Memory Diagnostics tests and it appears that my RAM sticks are defective. I'll be replacing them and checking if that does the trick. My motherboard has the latest bios. Also, the cores being used in games depend on the game. They sometimes don't get implemented. For example; Call of Duty Black Ops 2 uses one thread, but not all threads. Since it is an older engine.

    Sorry to say, but I'm still getting blue screens. My father made it clear to the technicians at the store I bought the parts from that they find out the problem. But, as shown in the work order that I have here there appears to be no problems with the hardware. Yet, oddly enough it still occurs. This time though, it doesn't happen when in game. It happens after I'm done playing Battlefield 3 Aftermath.

  5. BARRY GOEHLER replied on January 22, 2013: » Please try to remove your 3rd and fourth slot RAM sticks which brought your RAM to 8 gigs. You won't miss it by doing so. Good luck!

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