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Windows7x64 Explorer.exe Keeps Crashing Randomly

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Explorer.exe Crashing

PAUL DOCTOR asked on January 14, 2013. Status: Answered & Closed.

Windows7x64 Explorer.exe Keeps Crashing Randomly

» Running Win 7 x64 Home Premium. Explorer.exe keeps crashing randomly. I've tried reg fixes, sfc, running a clean boot from safe mode, googling the event ID along with a host of other fixes which I can't remember. I don't have Nvidia graphics...I'm running AMD Radeon.


Best Answer

» EXE files allow users to launch programs without needing additional software on the user's computer special software. The exe file is one of the most useful types of files precisely because it runs programs; however, it can be used as a delivery system for viruses or other malicious programs. Viruses often reside to .exe files, which are then re-named to resemble common software packages. They can be running in the background, infecting or compromising the computer. A file whose name ends in ".exe" is really a program that when opened causes the operating system to run the program. It is very important to scan an EXE file before opening it, and you should never open an EXE file if you don't know or trust its source.

Malware bundles itself with legitimate software, or in Trojans, which will disguises itself as a normal exe file or program to trick users into downloading and installing it. Computers that are infected with malware/virus (Trojan:Win32/Ontonphu.B) can exhibit any of the following symptoms: Increased CPU usage; Appearance of strange files, programs, or desktop icons; Slow computer or web browser speeds; Problems connecting to networks; Freezing or crashing; Modified or deleted files.

EXE files allow users to launch programs without needing additional software on the user's computer special software. The exe file is one of the most useful types of files precisely because it runs programs; however, it can be used as a delivery system for viruses or other malicious programs. Viruses often reside to .exe files, which are then re-named to resemble common software packages. They can be running in the background, infecting or compromising the computer. A file whose name ends in ".exe" is really a program that when opened causes the operating system to run the program. It is very important to scan an EXE file before opening it, and you should never open an EXE file if you don't know or trust its source. Malware bundles itself with legitimate software, or in Trojans, which will disguises itself as a normal exe file or program to trick users into downloading and installing it. Computers that are infected with malware/virus (Trojan:Win32/Ontonphu.B) can exhibit any of the following symptoms: Increased CPU usage; Appearance of strange files, programs, or desktop icons; Slow computer or web browser speeds; Problems connecting to networks; Freezing or crashing; Modified or deleted files. In case that an exe file is infected with virus or malware, the safest and quickest approach, without being bothered to reinstall Windows, is to use a professional repair tool. It is for this purpose that DLL Suite is released. DLL Suite allows our users to get rid of the exe virus infection annoyance once for all, just because it has a special feature of Fix EXE Virus. This feature can do away with exe virus infection related problems mentioned above; you simply do as follows:

Click Dashboard menu and > Click Scan DLL Errors button > Click Fix DLL Errors button after the scan. And all the problems directly associated with Explorer.exe file are fixed, because of the built-in feature of Fix EXE Virus in the Dashboard menu.

MILDRED KILLION replied on January 21, 2013


All Answers:

  1. ROY JACKSON replied on January 14, 2013: » firstly do not use registry cleaners... NOT RECOMMANDED!

    this might help: Go to control panel then device manger then go to "View" menu and select "show hidden devices" then in "Non-Plug and Play Drivers" or any other ones see there is any driver with danger sign .. if there is try to update or unistall the driver and restart the pc see if that helps...

  2. PAUL DOCTOR replied on January 15, 2013: » Well, I did what you mentioned and even though I didn't find any "danger signs" next to any of the drivers I did find a few drivers that were no longer used. One was in reference to Comodo firewall (an old firewall I had installed) so I deleted that and there was also a reference to a old wireless network adapter that I also deleted. I'm not sure if it's relevant to explorer.exe crashing but nevertheless, the old drivers weren't needed.

    Received another explorer.exe crash this morning. It happened when I accessed my external hard drive. I tried flipping it over to a different USB port but no luck...explorer.exe crashed yet again. Any further assistance would be much appreciated!

  3. CANDICE BONGARD replied on January 15, 2013: » It may be useful to try to capture a user-mode dump of the explorer.exe crash. You can configure Windows to create user-mode dumps. Create a System Restore Point first.

    If you copy and paste the following in Notepad and save as a .reg file, then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder: Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\00,6d,00,70,00,73,00,00,00

  4. THOMAS TYRONE replied on January 15, 2013: » My computer hangs Up/freezes and sometimes crashes every 3 minute like clockwork and has been doing this since May 2011 and as of 2 days ago have another NEW computer and still the same problem. Anyone out there have this problem and/or suggestions???? Again had to wait the 20 to 30 seconds for it to clear to send this.....

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