KYLE GRIMES asked on January 17, 2013. Status: Answered & Closed.
SmpSys.exe Has Stopped Working
» I get the message SmpSys.exe has stopped working whenever I log on. Also I cannot switch on the firewall. The system simply will not accept it. I click on but it remains off.I get the message' firewall cannot be switched on because associated service is not running...Is this something to do with the message i am getting when logging on? I have no other virus or security programme running.
After your pc is infected by virus or intruded by Trojan(Trojan:Win32/Dusvext.A, for example), the first thing comes into your mind is to remove it by an anti-virus software. But at this moment, you haven't been aware of the side-effects of doing so. The effect of removing a virus can be as dramatic as the aftermath of a disaster. After eradicating a virus or other form of virus infection, Windows is left in a somewhat broken state.
It is far from enough to only kill the virus, the safest approach, by far, is to reinstall Windows. But given how painful that is, the alternatives that follow it are often more practical. This time, I would like to recommend DLL Suite to you. DLL Suite has one tool called "Fix EXE Virus", specially targeted to fix virus infection problem.
You just need to give a few of mouse clicks on the Dashboard menu of DLL Suite and this annoying problem will be solved!
SALEH GAHOOM replied on January 24, 2013
- RICHARD MOORE replied on January 17, 2013: » Do you have a Packard Bell? SmpSys.exe belongs to the Packard Bell "Set up my PC" software. It shouldn't be running and you can remove it from your Startup (see below). This should have nothing to do with the firewall. What antivirus/security program do you have installed? Many of them have their own firewall component which will (correctly) disable the built-in Windows Firewall. So we need more information from you.
- ESMERALDA GALLEGOS replied on January 17, 2013: » Start Orb>Search box>type: msconfig and when it appears in the Results box above, right-click and choose "Run as Administrator"
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again".
Important - Do not use the System Configuration Utility to stop processes. Use Services instead and do not stop any services unless you really, really know what you're doing.
The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sysinternals/default.mspx .
- KYLE GRIMES replied on January 18, 2013: » The PC is a Packard Bell. The security system is AVG. The SmpSys message problem has been resolved..Re the firewall, All the AVG has now been removed.Despite trying all the remedies to switch on the firewall, it will still not turn on. I am getting the Service Specific Error Code 6801.
- JAYME YODER replied on January 18, 2013: » Just a chance! Open control panel then open firewall. In the upper left side in firewall you should see (Allow a program through firewall ) open it. When it opens
click on the General tab. There is an ON, BLOCK ALL INCOMING CONNECTIONS and an OFF box. Make sure the ON box is checked.
- TAKEO HAYAMA replied on January 21, 2013: » I think this topic has been done to death. KYLE GRIMES needs to reinstall the OS. It's as simple as that. We done all the blah blah and the problems are still there.There comes a time when the horse is flogged and under pain! KYLE GRIMES, you really need to reinstall your system, stop messing around, there is no cure.
DLL Q & A you might like:
- Might And Magic Single Player Steam Game in Games Start Menu »
- Mmc.exe Microsoft Management Console Won't Open »
- Netfxupdate.exe Blocked From Loading From Startup List »
- Exe Default Program To Firefox »
- Ofex.exe Stopped Working In Windows »
- Is Rpcnetp.exe A Virus Or Trojan? »
- Blue Screen Problem Ref Ntfs.sys »