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How to remove IE, Firefox and Chrome "SweetIM" spyware

Danny, one of our customers contacted us and said his computer got infected by SweetIM toolbar when he was trying to download DLL Suite from ten-mt.org on January 14, 2013. He said all of the browser home pages were re-set as search.sweetim.com and his computer became extremely slow and the installed programs took longer time to start up.

To help our customers and computer users, here we will display the Google search results of DLL Sutie from ten-mt.org and list step-by-step instructions on how to remove SweetIM toolbar and search.sweetim.com from your browsers.

When you Google DLL Suite, you will see a list of search results from ten-mt.org:

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There are around 1,980,000 results related with dll suite ten-mt.org in Google search results. If you click any one of them you will see the words like this:

⇓ Download "Dll suite" [max speed server]
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If you click to download, the file you will download is a program named as Express-Fast. After installing, the home page of your broswers will be modified as search.sweetim.com. This toolbar not only changes your browser settings, also slows down your computer. To remove and delete it from your computer, please try following:

    SweetIM Uninstall Guide
  1. Click Windows Start, click Control Panel and click Unistall program.
  2. Locate to SweetIM for Messenger, SweetPacks Toolbar for Internet Explorer and Update Manager for SweetPacks, then right click on each one and click Uninstall.
    Remove and clean up SweetIM registry keys
  1. In Windows XP, Click Windows Start, click Run, type regedit.
  2. In Windows 7/8/Vista, Click Windows Start, type regedit to search.
  3. Click on HKEY_LOCAL_MACHINE, SOFTWARE, search for SweetIM and remove it.
    Remove SweetIM from Internet Explorer
  1. Open Internet Explorer, click on Tools and click on Internet Options.
  2. Click on Reset in the Advanced tab
  3. Click on Reset again in the information dialog box.
    Remove SweetIM from Mozilla Firefox
  1. Open Mozilla Firefox, click on Troubleshooting Information.
  2. Click on Reset Firefox button
  3. To continue, click Reset Firefox in the confirmation window that opens.
    Remove SweetIM from Google Chrome
  1. Open Google Chrome, click on Tools and then click on Extensions.
  2. Remove SweetIM Toolbar for Facebook and SweetPacks Chrome Exntesions plugins from Chrome.
  3. Replace the SweetIM search with Google as default search engine.
    Remove SweetIM file with Microsoft Security Essentials
  1. Open http://windows.microsoft.com/en-US/windows/security-essentials-download to download this antivirus/antispyware program
  2. Install and run it
  3. Perform a free scan and remove the detections

After that, you need to replace the DLL files infected by SweetIM toolbar, to start, please try following:

  1. Download DLL Suite, install and run
  2. Perform a full scan for DLL files
  3. Fix all DLL files after the scan

Note: The free edition of DLL Suite only allows you to replace 10 DLL files, to fix and replace all, please purchase DLL Suite full version.

Replacing all of your DLL files is essentially important if you want to reinstall your system after SweetIM toolbar infection as it will delete the DLL with .sys file extension and then disable the functionality of your device drivers. If these files are not recovered, the system reinstalling can't be finished, it will ask you to restart your computer again and again during installing.

If you forgot to replace DLL files, you can take the following steps to re-build your system:

  1. Use your USB to build a system Ghost
  2. Insert USB to your computer
  3. Click Power to boot your PC and click F2 during system startup
  4. Select boot from USB in the Boot tab
  5. Restart your computer
  6. Do a Ghost to reinstall your system

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