RONALD KOTLER asked on February 20, 2013. Status: Answered & Closed.
Explorer.exe Keep Crashing When Searching
» When I open start menu and start searching something, explorer.exe searches, displays the results and then it stops working after a few seconds
EXE files allow users to launch programs without needing additional software on the user's computer special software. The exe file is one of the most useful types of files precisely because it runs programs; however, it can be used as a delivery system for viruses or other malicious programs. Viruses(Worm:Win32/Autorun.AHB) often reside to .exe files, which are then re-named to resemble common software packages. They can be running in the background, infecting or compromising the computer.
As Explorer.exe file is often used, you can highly expect a virus attack. Should your computer has been infected with exe virus, the most common symptoms of .EXE file errors are slow PC speed, high CPU/Memory usage, system freezing and crashing. The safest and quickest approach, without reinstalling Windows, is to use a professional repair tool. It is for this purpose that DLL Suite is released. DLL Suite allows our users to get rid of the exe virus infection annoyance once for all, just because it is powerful to fix EXE virus infection.
As we know, exe file is one of three common dll files, and most often a target for various kind of viruses or malware. To face this reality, DLL Suite safeguards our pcs from malicious attacks and maintain them at their best state.
LEW NICKEL replied on February 26, 2013
- VINCENT APAYOR replied on February 20, 2013: » The error is referencing the mssvp.dll, a Windows system file:
Vikamoduulin nimi: mssvp.dll Vikamoduulin version: 7.0.7601.17610
The crash could be caused by another file such as third party file.
It may be useful to try to capture a user-mode dump of the explorer.exe crash to see what other files are involved in the crash.
- MARY STONE replied on February 20, 2013: » The problem seems to be with the mssvp.dll itself. But there are some suspect third party files. If it worked in Safe Mode try a "clean boot" and see if the error still occurs.
- OUROCARD VISA replied on February 21, 2013: » If it doesn't crash with another account, there may be an issue with your present user account so consider moving to a new user account.
Occasionally, Windows might not read your user profile correctly—for example, if your antivirus software is scanning your computer while you try to log on. Before you create a new user profile, try restarting your computer and logging on with your user account again.
- BEVERLEE CHAPMAN replied on February 22, 2013: » first you must determine if the problem you are experiencing is caused by a software problem or a hardware problem. the best way to do this is to do a fresh install of windows to see if the problem persists.
- SHIRLEY MYERS replied on February 24, 2013: » I had the same issue when I bought an Asus X53S last year. Took me a long time to figure out.
The problem was with the free online backup web storage drive. For some reason it made Windows Explorer crash all the time. The solution was to just uninstall it completely.
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