SCOTT HASSON asked on January 15, 2013. Status: Answered & Closed.
Cannot Uninstall MyFelix.exe
» MyFelix.exe suddenly stopped working. The application will not uninstall. I tried downloading and reinstalling it in the hope to remove the original, but the original stopped doing so. Why?
The exe file runs programs, it is thus one of the most useful types of files, but this also makes it potentially harmful. It can be used as a carrier for viruses or other malicious programs. If one clicks on a malicious exe file, over the next several hours or days the computer might become unstable. Often the user does not relate the problem back to the cause and attributes it to other factors, such as the need to defragment or replace a disk. Personal information or password keystrokes might be handed over to an unknown website without knowledge of the user, or the machine might delete its own files and crash altogether. Any of these scenarios and more can be set in motion by simply clicking on a 'bad' exe file.
Because of the potential harm, when downloading any exe file, it's a good idea to scan it with a reputable virus scanner before clicking on it. Exe files are generally not meant to be edited, and changing an exe's file size will render it inoperable. It is better to defend than being offended. Experts recommend keeping virus checkers up to date and deleting email from unknown sources. If you receive an exe file from someone you trust, scan it first before clicking on it. Even files that appear to be coming from reputable sources can be used maliciously by third parties without the source's knowledge.
All in all, it is unavoidable to experience an exe file error. When you run an .exe file on a Windows based computer, the file may start a different program. Additionally, the icon for the .exe file may not appear as expected. You may also receive additional errors from the .exe file or from the program that starts, so on and so forth.
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FRANK USHER replied on January 22, 2013
- FRANK YATES replied on January 15, 2013: » "How do I Uninstall the Felix the Cat ScreenMate?
If you place your mouse's cursor over Felix, while he is running, and right click, a drop down menu will appear. One of the options will read "Exit". If you click on that, you will close out of Felix until you choose to run him again.
If you want to delete Felix permanently, you must run the Felix "uninstaller". You can download the Felix Uninstaller from our website by clicking http://downldcl.adtoolsinc.com/dl?FI=1192. Run the uninstaller on your computer. Afterwards, restart your computer. Now the little guy will be gone for good.
If you have the newest version of Felix the Cat with the toybox, then right click on Felix when the program is running and select "uninstall." Follow the promptings."
- STEVEN JORDAN replied on January 16, 2013: » The same thing has happened to me. I have been running Felix for the last 6 years or more, and have never encountered this problem. Can't un-install, can't re-install, won't let me do anything about it. Have informed Purina, who run the Cats like Felix site!
Strangely enough, this happened on January 15 like yourself. Does this mean that we have the same Virus maybe???
- ANGELA HENDERSON replied on January 16, 2013: » Having looked into this, we believe the problem is only affecting Windows Vista Service Pack 2 users. We have a fix that we are hoping to release tomorrow, which should address the crash and inability to un-install issue. Once this has been resolved we will post back on this site to let you know so that you can update your my Felix. Our apologies for the inconvenience that this has caused. Please rest assured that we are doing everything to rectify the situation as quickly as we can.
- ALEXANDER HUYSMANS replied on January 17, 2013: » Your efforts and participation here are extraordinary and I have to say I am greatly impressed. I can't think off the top of my head of another company that has responded as you have. Although we still don't have an answer, we a confident you are working on one and will have one in due course. It's unfortunate this wasn't caught when SP2 was sent around for testing - but perhaps the problem isn't generic enough to show up despite your efforts then (it may be specific to a particular version or to a particular computer configuration or maybe even only specific devices or device drivers - who knows).
To be honest, I don't even know what MyFelix is or does - but I am going to check it out to see if I could use it now that I know such fantastic support is available. Even through a problem, you may have gained a new customer. We'll see once I figure out what it's all about (and how much it costs).
- JOSHUA LICKLITER replied on January 22, 2013: » Is it the same as the version available as of today on the website? It still says 'Felix 1.08' on the site, and it still won't uninstall the old version or install itself. Do you have a direct link to their tech team? I can't find any link to support on the catslikefelix.co.uk website, and this really isn't Microsoft's problem (well, maybe a June update borked the program, but that's a programming issue, not something that can be fixed on the user level).
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